filters
State:
Show
City:
Show
Product:
Show
Show

PLDT - No internet

No internet since October 14, 2018 then PLDT txt me that the bill is on its way! Please make sure u fix the problem 1st before u sent bill again! I request for adjustments of my billing! I’m not paying for the days I do not have telephone and WiFi!
Company wrote 0 private or public responses to the review from Oct 26.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1389041
Reply to reviews
Show

PLDT - No internet

No internet and telephone since October 14, 2018 very disappointed. The PLDT home app is not working again. They always said they will fix it! Still no one fix it!
Company wrote 0 private or public responses to the review from Oct 26.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1389040
Reply to reviews
Show

PLDT - No internet until now

No internit, no telephone and WiFi. Since October 14, 2018 wala napo kaming internit hanggang ngayon October 21 napo. Pag tumatawag ako sa kanila system generated message lang po ang sagot na kesyo merong pupunta na technician na kesyo inaayos na nila yung lone namin. Pero Bakit po ganun 1week na wla pa din. Makakasama lng ng loob. Nagbabayad nmn kami ng maayos. Pero Bakit ganyan ang seryoso nila sa mga customers nila.
Company wrote 0 private or public responses to the review from Oct 22.
#1386534
Reply to reviews
It’s been a week now still no internet. No one fix our case. I’m so disappointed. PLDT Home dsl is terrible on clients complaint.
Read more
Company wrote 0 private or public responses to the review from Oct 21.
I liked
  • I would like to have internet again
I didn't like
  • No one fix our internet problem
  • Very poor service
  • Its been a week now nothing happen
#1386184
Reply to reviews
Show

PLDT - No internet

It’s been 3days regarding my complaint. Still no result! I discovered that lots of tenants in our building experience the same. Please fix your problem! PLDT should be fast to fix the customers concern. Very disappointing!
Company wrote 0 private or public responses to the review from Oct 16.
2.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1383133
Reply to reviews
Show

PLDT home

PLDT home
Since, wla pong dial tone ang telephone namin Tapos wla pa kami WIFI. So Inaasahan ko sana na sa PLDT HOME app ko makita yung update sa aking concern sa Internet namin, Tapos pati pala dito sa app eh diko din pala mabukasan. Data lang po ang gamit ko ngayon malapit na din po maubos, please paki contact nlng ako sa cp number ko. Need po namin ang Internet ASAP! at inaasikaso namin ang aming mga requirements online. Please paki ayos na kaagad ang aming Internet connection.
Company wrote 0 private or public responses to the review from Oct 14.
2.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1381184
Reply to reviews
PLDT home online no connection
Since, wala kaming telephone ngayon at WiFi, gusto ko lang sana na kahit papano ma update yung aking concern kc need ko ng Internet specially now. Ngayon data ang gamit ko di pa ako maka connect sa kanila white screen lang lumalabas. Please paki ayos po yung telephone...
Read more
Company wrote 0 private or public responses to the review from Oct 14.
#1381179
Reply to reviews
Try a Telecom that has No Service !! And best of all, could not give a Monkey's !! They are a Monopoly and as such have that envious power to just disconnect your service at any given time for any reason. My case is a common one with PLDT, NO SERVICE. My Internet...
Read more
Company wrote 0 public responses to the review from Sep 29.
#1368761
Reply to reviews
PLDT - Paying for 20mbps rate but account was set to up to 959kbps
Last month we requested our speed to be corrected from 10mbps to 20mbps since we are paying 2899 pesos per month. After few days, we were shocked that our internet speed dropped from 9-10mbps to only around 500kbps. We checked @ 192.168.1.1 and our account/modem was...
Read more
Company wrote 0 private or public responses to the review from Jul 24.
1.2
#1311367
Reply to reviews

Contact PLDT

Mailing Address:
PLDT Inc.
Ramon Cojuangco Building,Makati Ave
Makati City Metro, Manila 1200
Makati City Metro
Phone:
+ 632 888 8171
More
Show

Pldt Home Internet Review from Quezon City, Manila

Pldt Home Internet Review from Quezon City, Manila
January 25 nagbigay kami application form, until now (february 19) wala pa rin kaming internet. Yung sales agent di nagrereply di maasahan. Ganito ba talaga katagal magapply ng internet? Kailangan kasing pldt ang kunin dito sa lugar namin kaya no choice kami
Company wrote 0 public responses to the review from Feb 19, 2016.
1.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
#793285
Reply to reviews